Privacy & Cookie Policy

Last updated: [to confirm]. This policy explains how RMN Power Solution handles personal information under the Protection of Personal Information Act (POPIA).

1. What we collect

• Enquiries: name, company, email, phone and your message.
• Client portal users: name, work email, organisation and role, plus login and activity records.
• Assessment and CMMS data your organisation loads into the portal, which is mostly business rather than personal information.

2. Why we use it

To reply to enquiries, provide our services and the client portal, keep the portal secure, and meet legal obligations.

3. Who we share it with

Only with service providers who host and run the website, portal and email on our behalf, under confidentiality obligations, or where the law requires. We do not sell personal information.

4. Where it is stored

Data is stored with our cloud hosting provider, which may process it outside South Africa with appropriate safeguards.

5. How long we keep it

Enquiries for up to [to confirm] months; client portal data for the duration of the agreement plus [to confirm] years, unless you ask us to delete it sooner where the law allows.

6. Security

We use encrypted connections, access controls per organisation and role, and regular backups.

7. Your rights

You may ask to see, correct or delete your personal information, or object to its use. You may also complain to the Information Regulator (South Africa) at inforegulator.org.za.

8. Cookies

This website uses only essential storage: the client portal keeps your login session, and your browser may remember form state. We do not use advertising or tracking cookies, so there is no cookie banner.

9. Information officer

[Name to confirm], [email to confirm].