Legal

Terms & Conditions

Draft for review. RMN Power Solution must confirm the details marked [to confirm] before this site goes live.

Last updated: [to confirm]. These terms apply to the RMN Power Solution website, our consulting services and the WDOS™ / AMEI™ client portal.

1. Who we are

RMN Power Solution [registered name and number to confirm], a South African company at [physical address to confirm].

2. Services and proposals

Assessments, consulting and platform access are provided according to a written proposal or service agreement. If that agreement differs from these terms, the agreement applies.

3. Fees and payment

Fees, payment terms and billing periods are set out in each proposal. Invoices are payable within [to confirm] days unless agreed otherwise. Platform subscriptions are billed in advance for each period.

4. Cancellation and refunds

Scheduled assessment sessions may be rescheduled with [to confirm] working days' notice. Platform subscriptions may be cancelled with [to confirm] days' written notice and stay active until the end of the paid period. Fees for services already delivered are not refundable; prepaid amounts for services not yet delivered are refunded or credited as agreed in writing.

5. Delivery

Services are delivered on site or online as agreed. Platform access is delivered electronically by giving your users login details to the client portal.

6. Client portal use

You are responsible for your users and their login details. Users may only access their own organisation's data. You may not copy, resell or reverse-engineer the platforms.

7. Intellectual property

WDOS™, AMEI™, OTAP™, the assessment questions, scoring methods and report templates belong to RMN Power Solution. Your assessment answers and operational data remain yours.

8. Liability

Assessment results and recommendations are provided to support management decisions. RMN Power Solution is not liable for indirect or consequential loss, and our total liability is limited to the fees paid for the relevant service in the previous 12 months, as far as the law allows.

9. Governing law

These terms are governed by the laws of the Republic of South Africa.

10. Contact

Questions about these terms: [email to confirm].